1-866-SPCORP-1.
You will reach a 24-hour communication response center that
is staffed by operators from a company that specializes in
taking calls from employees with integrity or compliance questions
and concerns. The Integrity Action Line works from every country.
Callers from outside the United States should dial the AT&T
USA Direct Service access number for your country and provide
the operator with the number 678-250-7535.
At the tone, dial the billing number 8441569585
followed by the number 2309.
Although the initial prompt will ask if you prefer English
or Spanish, if you hold on the line, translation services
for virtually all languages are available.
Calls to the Integrity Action Line will
not be traced or recorded and callers can remain anonymous
if they choose. An operator will take your information or
your question and communicate it to the Global Compliance
and Business Practices department, which will then coordinate
an investigation if one is warranted and thereafter take appropriate
action.
The caller can also arrange a call back
time to receive information about the company’s response
to the call.
Will my identity be kept confidential?
You will never be required to reveal your
identity when you use the Integrity Action Line. In all other
cases, confidentiality is a priority and efforts will be made
to protect it. However, Schering-Plough may be required by
law to reveal your identity or it may be impossible to keep
your identity confidential (for example, if you are an employee
in a very small office where it may be obvious from the facts
who you are). This may be the case even if the call is made
anonymously.
How long will it take to get a response?
Your contacts will receive a prompt response.
If your call requires an investigation, we will do so promptly
and take the appropriate corrective action. Whenever possible,
we will provide you with the status of our investigation and
inform you of the outcome. We will not, however, disclose
specific disciplinary action if any is taken as the result
of the contact.
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